Terms of Service

1. Acceptance of Terms

By accessing and using VertexElite's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

VertexElite provides software development services including but not limited to:

• Web application development
• Mobile application development (iOS and Android)
• Cloud solutions and deployment
• API development and integration
• Technical consulting
• Ongoing maintenance and support

3. Project Engagement

3.1 Project Scope

Each project begins with a detailed scope of work agreement that outlines deliverables, timeline, and costs. Changes to the scope may result in additional fees and timeline adjustments.

3.2 Client Responsibilities

Clients agree to:

• Provide timely feedback and approvals
• Supply necessary content, assets, and access
• Designate a primary point of contact
• Comply with all applicable laws and regulations

4. Payment Terms

4.1 Pricing

Project pricing is determined based on scope, complexity, and timeline. All prices are in USD unless otherwise specified.

4.2 Payment Schedule

• 50% deposit required to begin work
• Progress payments as outlined in project agreement
• Final payment due upon project completion

4.3 Late Payments

Late payments may incur a fee of 1.5% per month. Work may be suspended for accounts more than 30 days past due.

5. Intellectual Property

5.1 Client Ownership

Upon full payment, clients receive ownership of the custom code developed specifically for their project.

5.2 VertexElite Ownership

We retain ownership of:

• Pre-existing code and libraries
• General techniques and methodologies
• Reusable components and frameworks

5.3 Third-Party Components

Projects may include open-source libraries subject to their respective licenses.

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards.

7.2 Disclaimer

Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that software will be error-free or uninterrupted.

8. Support and Maintenance

Post-launch support is provided as specified in the project agreement. Extended support and maintenance packages are available separately.

9. Limitation of Liability

VertexElite's total liability shall not exceed the amount paid by the client for the specific service. We are not liable for indirect, incidental, or consequential damages.

10. Indemnification

Client agrees to indemnify VertexElite against claims arising from client-provided content or client's use of deliverables in violation of law.

11. Termination

Either party may terminate the agreement with 30 days written notice. Client remains responsible for payment for work completed. All delivered work and code remain property of VertexElite until full payment is received.

12. Dispute Resolution

Disputes shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in Texas, USA.

13. Governing Law

These terms are governed by the laws of the State of Texas, USA, without regard to conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these Terms of Service:

• Email: legal@vertexelite.org
• Email: contact@vertexelite.org
• Company: VertexElite, New Castle, Texas, USA
• Phone: +1 (866) 767-5850